Reach out to the Xaviraxx circle.
Whether you are an existing member seeking reading logistics or an aspiring reader inquiring about our South Korean literary curation, our Gangnam-gu team provides direct, human-led assistance.
Direct Channels
Member Support
For inquiries regarding active subscriptions, delivery timelines, or reading group access.
[email protected]Concierge Line
Available during Seoul business hours for immediate assistance with membership inquiries.
+82-2-2348-6236Editorial Submissions
Inquiries regarding partnership opportunities or guest intellectual discussions.
Review Editorial Standards first
Office Hours
Mon-Fri: 09:00 - 18:00
KST (UTC+9)
"We prioritize responding to membership inquiries within four business hours. If you are checking on a specific book shipment, please ensure you have your member ID ready."
Digital Inquiry
The Nexus
Our administrative heart is located in Gangnam-gu, Seoul. While our discussions happen in the digital space, our curation happens right here.
Xaviraxx HQ
456 Gangnam-gu, Seoul
06000, South Korea
Transit Access
Gangnam Station / Exit 4
Expect more than a transaction.
As a premium book club, our member support is integrated into our editorial process. We do not use automated help desks or generic scripts. Every response is crafted by a team member who understands the value of literature.